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To make it your favorite restaurant, we not only had to be really good at what we did, but we had to be even better at how we made you feel. We had to make you feel like we were on your side, which is hospitality, but then take it a step further: we had to really make you feel like you
belonged.
Danny Meyer
Hospitality-Focused Restaurants Fill the Human Need for Belonging
Danny Meyer - The Power of Hospitality
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