Jack Dorsey On Solitude, Self-Care & Shouldering The Health of Global Conversation

The 4 indicators of a healthy conversation - shared attention, shared reality, receptivity, and variety of perspective

If I have to make a decision, I see it as an organizational failure.

I just couldn't even imagine this in the past- having one single plane [Twitter] where anyone around the world can just share how they're thinking and wish wish well upon one another

We're incentivizing a lot more of social status than we are utility. And I think there is deep, deep utility with Twitter - it's the fastest most influential way to get your thoughts to the world. There's nothing faster.

The world we want to get to is - I want people to walk away from Twitter feeling that they learned something, and right now I feel walk people walk away from Twitter feeling outraged or feeling overwhelmed

I immediately start my day with a cold shower. At the end of it, it just feels I can take on anything...

When Jack goes into the office, which he does 3 days a week, he walks 5 miles to work!!

I think of Twitter as insanely useful, but I think of most technologies as a crutch to point back to what we're inherently capable of

I get my sense of spirituality through connection and Twitter represents something spiritual to me... that act of tapping into the global consciousness is what drives me...that's where I feel most alive

If you're young, you are growing up in an exciting time

Our algorithms right now can't explain why they make decisions - that's extremely scary.

And what's learning unless you share it.

The philosophy that has always resonated most with me inherently and naturally is essentialism

Podcasters need better economic incentives, and they need to be somehow aligned with distribution

With podcasts, we need a way to be able to search for keywords mentioned within audio, and then listen to the relevant clips mentioning those keywords or phrases

The number one thing we want to protect now is someone's physical safety.

How the "@" symbol was born

How the Twitter hashtag was born

How the Twitter retweet was born

We need to realize two things - we need need to protect someone's physical safety to the best degree that we can...and then number two, we need to protect people's right to freely express themselves

What Jack thinks about the screen time widgets on iOS and Android

I've identified meditation as a practice that makes me a lot stronger, a lot more resilient, a lot more aware, and able to approach my work with a lot more clarity and discipline

In 2016, leading up to the U.S. election MIT Cortico Labs put out an infographic that showed a number of the journalists on the left were not following folks on the right. Whereas folks on the right, were following folks on the left.

Twitter's two main operating principle

This is where the meditation practice has helped me a lot - just not constantly allowing myself to be reactive to whatever comes in front of me.

Jack has been experimenting with water only fasts

Every Saturday, Jack tries not to think about work at all

Jack listens to every single one of Ben Greenfield's podcast episodes

Very few people, and mainly journalists, follow accounts on Twitter that have a completely different perspective than themselves...

Where we have failed people is explaining the reasons why we take action and why we ban certain people

There is no case at my tenure as CEO that I've made a decision on one of these cases or reversed a decision by the team.

If I die tomorrow the company needs to be able to continue and we have to build this into a framework, not into people

We built Twitter because it was something we wanted to use

"I feel like I've built most of my career on the shoulders of Twitter" - Rich

I love learning through experimentation and I love experimenting on myself.

I just want to constantly experiment - that's why I dropped out of school, because I was learning so much more by experimenting myself...

I think Twitter is the closest thing we have to tapping into a global consciousness

These technologies are just reminders to me, and crutches, of what we inherently are born with and have the natural ability to do

To expand reach, podcasts should be automatically translated

You can't react overly to something that's negative and you can't react overly to something that's positive either.

Jack is skeptical of the movement towards a centralized internet, with organizations like his own, Facebook, and YouTube taking more power

Anything that one person can design, another person can break down...

...Our system right now is just not fair - our system works entirely on if I'm a victim of abuse, I have to report that someone just harassed me or doxxed me or what not...

A potential new Twitter feature - being able to go back and clarify old tweets

Twitter was originally intended to be a podcasting platform

And one of the biggest surprises I had was every single monk I saw and every every nun I ran into had a cell phone

I think it's important that I have these conversations in public and that we [Twitter] show our thinking. I want to I want to bring up ideas in public that people can push against and I want to hear the feedback and I want to get the reaction because it'll make our answers much better...

So everything that has made Twitter, Twitter has come from the people using it.

It was one of the hardest, but also one of the most rewarding things I've ever done

Twitter's purpose in the world is to serve the public conversation...